Privacy Policy

Effective Date: August 1 2025
Last Updated: August 15 2025

1. Introduction

Condodocs.com Consulting (AB) Ltd. (“we,” “our,” or “us”) is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you use our online portal service (the “Service”).

We comply with Alberta’s Personal Information Protection Act (PIPA) and any applicable federal privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

By using our Service, you agree to the terms of this Privacy Policy.

2. Definitions

Personal Information: Information about an identifiable individual, such as your name, email address, mailing address, phone number, or other details you provide.
Service: Our online portal and related Condo Document Review services.

3. Information We Collect

We may collect the following types of information:

a. Information You Provide Directly

Name, email address, phone number, and mailing address
Account login credentials
Payment details (processed through a secure payment provider)
Documents and files you upload to the portal

b. Information Collected Automatically

IP address
Browser type and device information
Date, time, and pages visited on the portal
Cookies and similar tracking technologies

4. How We Use Your Information

We use personal information to:

Provide, operate, and maintain the Service
Verify your identity and manage your account
Communicate with you about your account and transactions
Process payments and issue receipts
Improve and customize the Service
Comply with legal obligations

5. Consent

We collect, use, and disclose personal information with your consent, except where otherwise permitted or required by law. Consent may be express (e.g., signing an agreement) or implied (e.g., using the Service after being notified of this Privacy Policy).

6. How We Share Information

We do not sell personal information. We may share it with:

Service providers (e.g., hosting, payment processing, technical support)
Legal authorities where required by law, subpoena, or court order
Business successors in the event of a merger, sale, or reorganization

All third parties must protect personal information to at least the same standard we do.

7. Data Storage and Retention

Personal information is stored securely on servers located in Calgary, Alberta, Canada.
We retain personal information only as long as necessary to fulfill the purposes for which it was collected, or as required by law.

8. Security Measures

We use administrative, technical, and physical safeguards to protect personal information, including encryption, secure servers, and access controls. However, no system is completely secure, and we cannot guarantee 100% security.

9. Your Rights

Under PIPA, you have the right to:

Request access to your personal information
Request corrections to your personal information
Withdraw your consent (subject to legal or contractual restrictions)

To exercise these rights, contact us at:
ADMIN@CONDODOCS.COM
1629 SCOTLAND STREET SW, CALGARY, ALBERTA, T3E 0L7

10. Cookies and Tracking

We use cookies to improve your experience, remember your preferences, and analyze site traffic. You can adjust your browser settings to refuse cookies, but this may affect the Service’s functionality.

11. Third-Party Links

Our Service may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a new effective date.

13. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact:

Condodocs.com Consulting (AB) Ltd.
Privacy Officer - Stephen Monteith
Email: admin@condodocs.com
Mailing Address: 1629 Scotland St SW, Calgary, Alberta T3E 0L7
Phone: 403-902-2166